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Articles - Spaceflow

Who should be in the driving seat of the real estate innovation

The prolific change of 2020 has shaped the real estate industry more than anything else in decades. The digitization had been underway before the pandemic, but the speed of that shift has accelerated in ways that nobody could have predicted.

How to keep apartment and co-living residents well-informed during COVID-19

It seems like the entire world has been shut down by the recent coronavirus outbreak. While the situation is unprecedented and dynamic, there are still some ways that property managers can get in front of the challenge and help their tenants stay safe and healthy. This is true for offices but even more true for multifamily and co-living properties, where millions of people are now sheltering in place around the world.

Why every building should have a digital layer

When I co-founded Spaceflow four years ago, PropTech (Property Technology)  was just starting to get attention. Since then, the market has evolved massively. Back in 2016, we were lucky enough to be one of the first platforms for digitizing life in buildings. Even though other industries have been largely disrupted by technology (think Facebook, Uber, Netflix and Spotify), for a long time, the real estate market had no real pressure to quickly innovate, implement technologies or even conceive a digital strategy. This great paradox pushed me to introduce the benefits of technology to the industry, and since the beginning, we have had a chance to visit and speak at the PropTech events around the world.  From nice to need  Then 2020 came. The COVID-19 crisis has completely changed the perception and need for technology in every part of our lives and this time, including real estate. What does this mean for us? Buildings have to adapt to the new reality – we all must ensure we live and work in safe and healthy environments. Tech can help to facilitate this with touchless endpoints, occupancy monitoring, air quality data, access to real-time information and more. Landlords need to approach occupiers more closely and make data-driven decisions. One example could be building relationships via digital communication methods and implementing tenant satisfaction surveys to improve the occupier experience. New opportunities in post-COVID life, such as managing spaces as a service, introducing features that attract tenants, supporting flexible leases, and bringing in new sources of revenue when traditional ones get cut. On top of that, tenants now expect fully integrated products and best-in-class support. Believing that landlords can expect challenging times in 2021 and beyond is an understatement. At Spaceflow, we have learned that digital transformation is a process and clients need complete support in that journey. The results are oftentimes not visible overnight, but to bring long-term value, you need to have a strong foundation to build on. The same applies to the landlord-tenant relationship. I believe that the foundation for every building, whether it's an office, residential, or mixed-use project, is integrating data, technology, and people. So tenant experience platforms are quickly transforming from a nice-to-have (2019) to a need-to-have (2021).  To all the buildings out there, are you ready to face today's needs and expectations? I have been fortunate to experience firsthand the growth of PropTech over the past half decade. Nowadays, operators have tech solutions to practically the entire building cycle. In tenant-facing operations, that means single-use cases such as access systems, occupancy monitoring via IoT sensors, energy monitoring, tenant CRMs, and facility management tools. But to really have a strong value proposition, your solution needs to play a role in the entire building ecosystem. All buildings out there need one operating system for their occupiers. Occupiers shouldn’t be expected to have to jump between multiple apps to be able to use their space effectively. Therefore, tenant experience platforms have evolved as the main building integrator, and now play a critical role as an umbrella for almost every use case you could find in a building. This is where the digital journey starts.  Imagine renting an apartment or office. The whole process starts by signing a contract within the experience platform, which grants you immediate access to the entire building community. From there, the tenant experience platform allows you to open doors seamlessly with your phone without the need to use keycards, book a parking spot, invite a visitor, monitor your energy and water consumption, easily report issues to the landlord, order cleaning services, pay your rent, and even terminate the contract. The whole journey, your life in the building, in one place. Just think about how many buildings have none of these processes digitized. It's said that the first step is the hardest, but the rest is an amazing adventure. I believe every building in the world should consider this first ONE step in 2021 and implement a digital layer for occupiers. It’s time to leave the property inefficiencies of the past behind and create environments we all love to spend time in. Is your building up to date?  Lukas Balik, co-founder and CEO, Spaceflow.

Creating a Full Building Experience Through the Digital Layer

We all know the feeling. When the weather outside is terrible but we are able to observe it only as spectators, safe and comfortable inside.

Spaceflow unveils visitor management system

Today, Spaceflow is unveiling one of the new extensions that radically improves the occupier and guest experience: the visitor management system.

How Allianz's THE ICON is paving a new way with Spaceflow amidst COVID-19

We interviewed Markus Jancik, property manager at THE ICON VIENNA, about the effects of COVID-19 on his community and Spaceflow’s role in meeting safety requirements associated with this new reality.

Digitizing the Tenant Experience with Lukas Balik of Spaceflow

Spaceflow is a tenant engagement app platform that helps asset owners increase asset value, unlock new revenue sources and become data-driven.

THE ICON BY ALLIANZ

THE ICON, located in Vienna, Austria, is Allianz’s flagship building and its most modern property globally. As befitting such a prestigious property, Spaceflow brought in the full breadth of our platform and community services to help activate THE ICON’S office community.

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Dawid Jusupović

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